CUSTOMER CARE

Have any questions or concerns ? We’re always ready to help!

Send us an email at lolade@shoplolade.com

FAQ

 
How do I track my order?
 

Sign in to your account or enter your order number, email address and zip code. You'll be able to see details of your orders (Shipping information). We will also email you tracking information for your orders. 

 

 

 

What are your delivery options?
 

Standard Shipping and Expedited Options are always available for all our products. However, if you order custom made outfit, you can select your shipping option after you receive an email from us that your custom order is ready.

 

 

 

How do I return an item?
 

If you have any reasons to return, just email us with details of your reasons and after your reasons have been validated, we will email you back with a return slip.

Do you provide International delivery?
 

Right now, we do not offer international shipping or delivery. However, we plan to have that option available in the future. Please Join our mailing list for updates.

 

 

What is your returns policy?
 

We do not offer Refunds at this time on any of our products. We only offer product exchange for the same value.

VIST OUR STORE

 

-Coming Soon-

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